Industries
Real Estate
IT Solutions for New Zealand Real Estate Professionals
From CRM-integrated websites to automated workflows, we help NZ real estate firms manage listings, streamline communication, and close deals faster. Our digital solutions simplify operations while boosting client satisfaction.
CRM-Integrated Websites
Custom websites connected to real estate CRMs like VaultRE for smooth management.
Automation Tools
Save time with automated reminders, database management, and workflows.
Agent Support
Tailored IT support designed to help New Zealand agents grow their business.
Case Study
Problem Statement
The client’s real estate team managed hundreds of property inquiries across multiple sources – website forms, Facebook ads, and offline calls.
However, the lack of a centralized system led to delays, duplicated efforts, and missed opportunities.
- As a result:
- Average lead response time exceeded 8 hours
- Agents managed updates through scattered spreadsheets and WhatsApp groups
- No centralized dashboard for tracking leads, documents, or internal communication
Possible Solution
Datacal implemented a custom-built CRM and complete marketing automation ecosystem, integrating every channel into one unified platform. This gave the client total visibility, seamless internal communication, and faster execution.
Unified Dashboard
Real-time visibility into ad spend, ROI, and service performance.
Smart Automations
Auto-triggered follow-ups, reminders, review requests, and offers.
Chatbot Support
24/7 instant responses on Facebook and Instagram, even after hours
Revenue Insights
Identified high-performing services contributing most to income.
Project Duration
10 weeks
- Implementation
- Testing
- Training
Tools Used
Implementation Process
Discover
Audit service workflows and identify automation opportunities.
Define
Map booking, marketing, and customer journey touchpoints.
Build
Develop CRM to connect bookings, marketing, and follow-ups.
Test
Compare manual vs automated operations for accuracy.
Scale
Roll out to all branches with staff training and dashboards.
Key Outcomes
- 40 % increase in operational efficiency through automation.
- 100 % customer response rate maintained across platforms - even after hours.
- Clear visibility into ad performance, spending, and top revenue - generating services.
- Improved retention through consistent post-service communication.